It is your responsibility to be aware of how your bank, credit card company, or institution handles all of your transactions, including pre-authorizations. Once your actual incurred charges are posted at check-out, based on your bank, credit card company, or institution’s policy, it can take anywhere from 24 hours to 30 days for the original pre-authorization amount to be removed. We also may charge your card for any damages to the room or premises you or your guests cause. This is a temporary hold of a specific amount – it is not a charge to your account, but it can create a hold on those funds or against credit availability. In addition to the deposit(s) taken prior to arrival, a pre-authorization amount will be placed on your card at check-in. ![]() The credit or debit card used for booking must be the same card presented for payment along with a valid photo ID upon check-in.
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